The Telephone Consumer Protection Act (TCPA) was signed into law in 1991. At that time, cellphones resembled bricks and were often connected to a bag and lacked the ability to text message, let alone the capacity to access the Internet at 4G speeds. Fax machines were ascendant, as email did not become wide-spread until the mid-1990s. Read More...
Much has changed since 1991. But while the wireless marketplace and consumer use of this technology have rapidly evolved, the TCPA has not. In growing numbers in the past few years, plaintiffs’ lawyers have exploited the law’s outdated language and conflicting federal court rulings to bring abusive and costly class action lawsuits against businesses. Statutory reform is needed to clarify interpretation of the law and to protect businesses from these lawsuits.
The TCPA allows consumers to sue companies for statutory damages of $500-$1,500 (depending on if the violation was willful) for each prerecorded call, specified autodialed call and unsolicited facsimile they did not consent to receive. At the time the TCPA was created, its sponsor, Senator Ernest “Fritz” Hollings (D-SC), explained the law was intended to facilitate actions in state small claims courts, which involve smaller sums and often do not require (or even allow) the participation of attorneys.
Today, however, TCPA cases are anything but small. Trial lawyers have used the law to file large class action lawsuits and professional plaintiffs purchase multiple cellphones in the hopes of receiving large payouts. The defendants in these cases are no longer abusive telemarketers, as these individuals often operate off-shore and can be very difficult to find. Instead legitimate businesses, big and small alike, are sued and forced to choose between settling the case or spending significant money defending an action where the alleged statutory damages may be in the millions or billions of dollars.
Further, many of these companies are being sued for reasons outside of their control, such as dialing a number provided by a customer that was later reassigned to another party, or because an unaffiliated third party mentioned their products via phone call or text in an advertisement sent to consumers.
The growing trend of TCPA litigation already has caused many companies to consider discontinuing the provision of helpful information to customers, such as prescription availability, credit card fraud alerts or electrical outages.
Modernization of the TCPA is critical to resolving these issues. Businesses should not be faced with an untenable decision: whether to curtail communications with their customers because of the severe risk of class action litigation caused by the manipulation of an out-of-date statute by plaintiff attorneys.
TCPA Litigation Sprawl is a macro-level analysis of Telephone Consumer Protection Act (TCPA) litigation that reviews all TCPA federal complaints and a segment of electronically-available state complaints from a 17-month period after the Federal Communications Commission's (FCC) issued its July 2015 Omnibus Declaratory Ruling. Read More
Companies that communicate with their customers for any legitimate reason (marketing, collections, or transactional) have been discovering in recent years that if they reach out to customers via call, text, or fax, they are at risk for being sued under the Telephone Consumer Protection Act (TCPA) by a plaintiff claiming that the communication was not made with his or her consent. Read More
ILR/U.S. Chamber FCC Comments on Ninth Circuit Marks Decision 10.17.18
Testimony of Scott Delacourt On Behalf of ILR -- Abusive Robocalls and How We Can Stop Them 4.18.18
Coalition Letter to the House Committee on Energy and Commerce in Support of H.R. 985
Coalition Letter to the Members of the U.S. House of Representatives in Support of H.R. 985
Statement of U.S. Chamber Institute for Legal Reform and U.S. Chamber of Commerce on the Telephone Consumer Protection Act of 1991, 47 U.S.C. § 227 (U.S. Senate Committee on Commerce, Science & Transportation, Becca Wahlquist on behalf of the U.S. Chamber Institute for Legal Reform and U.S. Chamber of Commerce)
The Juggernaut of TCPA Litigation: The Problems with Uncapped Statutory Damages
TCPA Strikes Again: LA Clippers Settle $5 Million Suit over 'Unsolicited Text Messages'
Legal Newsline reports in Forbes that a robocall complaint app was actually operating as an unapproved lawyer referral service in Florida.... Read More
"California Leads In Class Action Lawsuits;" Class Action Defense Lawyers Say Reassigned Number Database a "Positive First Step"... Read More
How Has the Definition of "Autodialer" Changed TCPA Class Actions?... Read More
The Telephone Consumer Protection Act (TCPA) has been in the spotlight a lot in 2018. From an increased number of frivolous lawsuits, to stories of outrageous fines for minor infractions, it's clear the TCPA desperately needs to be updated. ... Read More
"TCPA Lawsuits are HOW Expensive??"... Read More
A new report from the TCPAland blog shows just how expensive TCPA litigation actually is.... Read More
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The Federal Communications Commission (FCC) announced a new Telephone Consumer Protection Act-related effort to thwart the growing robocall issue yesterday, the Washington Post reports.... Read More
FCC Ditches Junk Fax Opt-Out Rule... Read More
A pending decision from the U.S. Supreme Court may "change the way plaintiffs and defendants frame key issues that have fueled an explosion of litigation" under the Telephone Consumer Protection Act (TCPA), Law360 reports.... Read More
