The Telephone Consumer Protection Act (TCPA) was signed into law in 1991 to curb the increase in unregulated and harassing telemarketing calls and faxes. The TCPA also restricted the use of auto dialers and pre-recorded voice messages, and required customer consent. However, in 1991 cellphones resembled bricks, and lacked most modern abilities including text messaging. Since then, technology has rapidly evolved in the wireless marketplace, leaving the TCPA very outdated. Read More...
In the past few years, plaintiffs’ lawyers have exploited the law’s outdated language to bring abusive and costly class action lawsuits against a multitude of businesses. Rather than going after bad actor spammers and scam artists, the trial bar instead sues legitimate businesses and forces them to defend themselves in actions where the alleged aggregate statutory damages may be in the billions of dollars (and a sizeable fee award going to the plaintiffs’ lawyer). Further, many of these companies are sued for reasons outside of their control, such as a third party mentioning their products via a phone call or a text message advertisement.
The Federal Communications Commission (FCC) recently ordered the creation of a comprehensive reassigned phone number database that will enable companies to verify whether a phone number has been permanently disconnected and is eligible to be reassigned. It also wisely states that the caller is not liable if there is a database error, such as the omission of a disconnected number. This prevents plaintiff lawyers from filing frivolous lawsuits that hurt American businesses at no fault of their own.
While the reassigned number database is an important step in the right direction, additional work still needs to be done. The Institute for Legal Reform is continuing to call on Congress and the FCC to clarify the TCPA and specify what equipment and practices fall within the law’s scope as well as work to modernize the statute in order to protect businesses from the frivolous lawsuits being filed under this outdated law.
TCPA Litigation Sprawl is a macro-level analysis of Telephone Consumer Protection Act (TCPA) litigation that reviews all TCPA federal complaints and a segment of electronically-available state complaints from a 17-month period after the Federal Communications Commission's (FCC) issued its July 2015 Omnibus Declaratory Ruling. Read More
Companies that communicate with their customers for any legitimate reason (marketing, collections, or transactional) have been discovering in recent years that if they reach out to customers via call, text, or fax, they are at risk for being sued under the Telephone Consumer Protection Act (TCPA) by a plaintiff claiming that the communication was not made with his or her consent. Read More
Testimony of Scott Delacourt On Behalf of ILR -- Abusive Robocalls and How We Can Stop Them 4.18.18
ILR/U.S. Chamber FCC Comments on Ninth Circuit Marks Decision 10.17.18
Statement of U.S. Chamber Institute for Legal Reform and U.S. Chamber of Commerce on the Telephone Consumer Protection Act of 1991, 47 U.S.C. § 227 (U.S. Senate Committee on Commerce, Science & Transportation, Becca Wahlquist on behalf of the U.S. Chamber Institute for Legal Reform and U.S. Chamber of Commerce)
Lawyers and legal experts told Law360 that an upcoming U.S. Supreme Court case on the Telephone Consumer Protection Act (TCPA) may change the law "as we know it."... Read More
Ben & Jerry's Says Happy Cow Lawsuit Should Be Dismissed; Professional TCPA Plaintiff Faces Racketeering Lawsuit... Read More
Business Groups Say Ninth Circuit's Autodialer Definition Is Too Broad... Read More
A robocall lawsuit involving Facebook will give the U.S. Supreme Court another chance to define "autodialer," Bloomberg Law reports.... Read More
In a Bloomberg Law Insight piece, two attorneys with the Eckert Seamans law firm say the Telephone Consumer Protection Act (TCPA) "has enjoyed remarkable popularity, at least among the plaintiffs bar."... Read More
Yesterday, the Eleventh Circuit said a single unsolicited text does not generate the necessary harm to bring lawsuits under the Telephone Consumer Protection Act (TCPA), Law360 reports.... Read More
Though the Federal Communications Commission (FCC) recently gave companies expanded power to block unwanted calls, the lack of clarity on what does and does not constitute an illegal autodialer makes compliance difficult, The Wall Street Journal reports.... Read More
Attorneys with the Squire Patton Boggs law firm say the California Consumer Privacy Act (CCPA) "is likely to create a wave of litigation and class action" similar to the Telephone Consumer Protection Act (TCPA).... Read More
Commissioner Michael O'Rielly of the Federal Communications Commission (FCC) said yesterday that class action litigation around the Telephone Consumer Protection Act (TCPA) is a "mess" and a "spider web."... Read More
"TCPA Questions Loom As 11th Circ. Considers 3 Cases... Read More
